Example ticket

This is the ticket page from a real session of v2.8.3 (ticket IT-0011, October 25, 2026), cropped to the page itself. The page is always in Hebrew. It shows:

• A banner when something is waiting for you.
• When the ticket opened, who handles it (the IT agent), its priority, type and category.
• A "waiting for you" item: the question in plain words, a short explanation, option buttons with the recommended one marked, and a free-text answer.
• The item code (X1) appears only as a small tag after the plain words.